Oil Change

Booked

Bring your vehicle during the drop-off window.

Vehicle: 2018 Honda Civic · ABC-1234 TX
Day: Thursday, November 12
Drop-off window: Morning 8–10am
Note: Low oil light came on last week.

Engine Tune-Ups

In progress

Your vehicle is at the shop.

Vehicle: 2021 Ford F-150 · XYZ-5678 TX
Day: Monday, November 9
Drop-off window: Morning 8–10am
Note: No note

Oil Change

Completed

The work is done.

Vehicle: 2018 Honda Civic · ABC-1234 TX
Day: Wednesday, October 14
Drop-off window: Afternoon 12–2pm
Note: Synthetic oil, please.

A/C Services

Cancelled

This appointment was cancelled.

Vehicle: 2021 Ford F-150 · XYZ-5678 TX
Day: Thursday, September 3
Drop-off window: Morning 8–10am
Note: A/C blows warm air.

Electrical Diagnostics & Repairs

No-show

Your vehicle did not arrive.

Vehicle: 2018 Honda Civic · ABC-1234 TX
Day: Wednesday, August 12
Drop-off window: Morning 8–10am
Note: Dash warning light is on.

You can cancel or reschedule until Wednesday, November 11, 8am.

Reschedule Cancel appointment

Call us to change.

Call (555) 010-0123

InvoicePDF from the shopView DownloadWe couldn’t open that invoice. Try again.

No invoice yet.It shows here when the shop adds it.

Appointment detail

Spec: My appointments, Book a service (cancel and reschedule), Appointment rules. Task: WB-9 (rows 2, 6). Reached from a card on My appointments or from a notification. The mockup shows one appointment per status; in the product it is whichever appointment was opened.

States

State	What shows
Normal (Booked)	Vehicle with plate and state, day, drop-off window, note, status. Reschedule and Cancel appointment, with the last moment they work.
Within the cutoff	Booked, less than 24 hours before the window (shown as it is from 8am Wednesday). Reschedule and Cancel are replaced by “Call us to change.” and the phone number, as in the spec.
In progress	Vehicle is at the shop. Same “Call us to change.” (the cutoff has passed).
Completed	Invoice card with View (opens the PDF in a new tab) and Download.
Completed, no invoice	“No invoice yet. It shows here when the shop adds it.” (the upload is the shop’s step, so it can be missing).
Invoice file error	Completed, and “We couldn’t open that invoice. Try again.” under View and Download (same sentence on Invoices).
Cancelled, No-show	Facts and status only; no buttons.
No note	Note row says “No note” (shown on the In progress appointment).
Loading, Failure	Grey blocks; banner “We couldn’t load this appointment.” with Try again.
Not found	“We couldn’t find that appointment.” with My appointments. For a link to an appointment that is gone or not this customer’s (see the signed-out flow below).
Empty	None: an appointment always has a service, vehicle, day and window.

The Completed, In progress, Cancelled and No-show cards on My appointments open the matching state; the States bar reaches them all.

Controls in this task

Reschedule and Cancel appointment open reschedule.html and cancel.html (drawn in WB-8, including the confirm step).
Call us to change: tap-to-call, same number as the Home strip.
View and Download use a sample PDF (img/invoice-sample.pdf). The real file is the one staff uploaded.

Signed-out deep link (row 6)

Every text carries a short link to this screen (or to booking). A signed-out customer who taps it goes to Sign in (WB-7) first, then lands here, not on Home. The link is kept through the code step.

?

? What Sign in says when it was reached from a text link (for example “Sign in to see your appointment”). Waits on WB-7.
? A link opened while signed in as a different customer: drawn as Not found, which leaks nothing. Waits on the owner’s view.
? Whether Cancelled shows who cancelled and when. Not in the spec; not drawn.
? The status lines under the badge (“Your vehicle is at the shop.” and the others) are my wording; the client may reword.